Last Updated: September 24, 2026
SoulFlora (“SoulFlora,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to soulflora.com and users of our related online services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have regarding your information.
By accessing or using our website, online menu, ordering services, rewards programs, forms, or other digital services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Date of birth or age verification information
- Contact information
- Online order information
- Rewards or loyalty program information
- Communications you send to us
- Information submitted through forms, surveys, promotions, or event registrations
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Referring website
- Website interactions
- General location information
- Cookie and analytics information
2. New Jersey Cannabis Customer Privacy
SoulFlora is a licensed New Jersey adult-use cannabis retailer and operates in accordance with applicable New Jersey Cannabis Regulatory Commission requirements.
For adult-use cannabis transactions, customers are required to present government-issued identification to verify that they are 21 years of age or older.
Consistent with New Jersey requirements, SoulFlora does not require customers to provide personal information beyond information necessary to verify identity and age and information ordinarily required to complete a financial transaction. SoulFlora does not retain a copy of a customer’s government-issued photographic identification.
Customers may voluntarily provide additional information to participate in programs such as rewards, mailing lists, text messaging programs, online ordering, or other customer services.
3. How We Use Information
We may use information collected through our website and services to:
- Process and manage online orders
- Provide customer service
- Operate rewards and loyalty programs
- Respond to questions or requests
- Send transactional communications
- Send email or text marketing when you have opted in
- Provide information about products, events, offers, and store updates
- Improve our website and customer experience
- Analyze website traffic and usage
- Prevent fraud or misuse
- Maintain website and information security
- Comply with applicable laws and regulatory requirements
4. Email and Text Communications
If you voluntarily subscribe to SoulFlora email or SMS communications, we may use the contact information you provide to send you marketing messages, store updates, event information, and other communications.
You may unsubscribe from marketing emails by using the unsubscribe link included in an email.
You may opt out of marketing text messages by following the opt-out instructions contained in the message, such as replying STOP.
Opting out of marketing communications does not necessarily prevent us from sending transactional or service-related messages when necessary.
5. Cookies and Analytics
SoulFlora and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, measure website performance, and improve our services.
Cookies are small files stored on your browser or device.
Depending on your browser, you may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
We may also use third-party analytics, advertising, website-performance, and similar services. These providers may collect information about your interaction with our website in accordance with their own privacy policies.
6. Third-Party Service Providers
SoulFlora may use third-party companies to help operate our business and website, including providers of:
- Website hosting
- Online cannabis menus and ordering
- Point-of-sale services
- Rewards and loyalty programs
- Email and SMS communications
- Analytics
- Advertising and marketing
- Payment processing
- Website security
- Customer support
These providers may process information on our behalf when necessary to provide their services.
Third-party websites, applications, and services are governed by their own terms and privacy policies. SoulFlora is not responsible for the privacy practices of third parties that we do not control.
7. Sharing of Personal Information
SoulFlora does not sell customer contact lists or personal information for monetary payment.
We may disclose information to service providers and business partners when necessary to provide services on our behalf, operate the website, process transactions, communicate with customers, or otherwise conduct our business.
Information may also be disclosed:
- When required by law, regulation, subpoena, court order, or other legal process
- To protect SoulFlora, our customers, or others
- To investigate fraud, security issues, or violations of our policies
- In connection with a merger, acquisition, sale, financing, restructuring, or other business transaction
Certain advertising or analytics activities may be treated as a “sale,” “sharing,” or targeted advertising under applicable privacy laws even where no money is exchanged. Where applicable, consumers may have the right to opt out of these activities.
8. Your Privacy Rights
Depending on where you live and whether a particular privacy law applies to SoulFlora or the information involved, you may have rights relating to your personal information, including the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a copy of certain information
- Opt out of certain targeted advertising or uses of personal information
- Withdraw consent where processing is based upon consent
The New Jersey Data Privacy Act provides qualifying New Jersey consumers with various rights concerning personal data when the law applies to the business and processing involved.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before processing certain requests.
9. Data Security
SoulFlora uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.
10. Adults 21 and Older
SoulFlora is an adult-use cannabis retailer, and our cannabis-related products and services are intended only for individuals 21 years of age or older.
Our website and services are not directed toward children.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we may take reasonable steps to delete it.
New Jersey permits adult-use cannabis purchases only by adults age 21 or older.
11. Third-Party Links
Our website may contain links to websites or services operated by third parties.
SoulFlora does not control and is not responsible for the privacy, security, content, or practices of third-party websites. We encourage visitors to review the privacy policies of any third-party services they use.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable laws and regulations.
Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
SoulFlora
2713 NJ-23 #5A
Newfoundland, NJ 07435
Email: info@soulflora.com
Phone: 973-409-4319
NJ Cannabis Retail License #RE000749